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Customer Service and Support
Q'Tessence is committed to providing you with the highest level of support. Our warranty and satisfaction guarantee protect your purchase to give you peace of mind. See below if you need support with your soymilk maker.
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We provide only the highest quality products to ensure your continued satisfaction. If you are not satisfied with your soymilk maker within the first 30 days, you may return your purchase and we will cheerfully refund your purchase.
If you experience any problems with your soymilk machine within the warranty period, please contact us, describing the nature of the problem, and we will work with you to solve the problem. If your product needs to be returned due to a defect, we will repair or replace it for you free of charge. All returns should be coordinated with us beforehand.
To contact us for customer support, you can use email, phone, or the mail:
support@qtessencesoymilkmaker.com
1-303-309-9831, 8AM to 8PM Mountain Time
Q’Tessence, LLC
2770 Arapahoe Rd
Suite 132 PMB 192
Lafayette, CO 80026
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Call now! 303-309-9831
8AM to 8PM Mountain Time |
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30 Day Satisfaction Guarantee!
A Safe Product
ETL Listed -
Buy With Confidence
What our customers are saying:
"The flavor, consistency, texture and color of the dry bean soymilk is outstanding with this machine. :-)"
Sue, in California
More Testimonials
No More Beany Tasting Soy Milk!
Cornell University found a way to reduce the beany flavor commonly found in soy milk. They discovered that as soon as the bean is broken, enzymes produce the strong flavor. By heating the beans in hot water inactivates the enzymes. This prevents the strong beany flavor from developing during grinding.
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The QT400 uses this discovery by preheating the soybeans in water to 80°C or 176°F before grinding.
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